Shipping Information
Shop items are available either for pick-up at my office or can be ordered directly online if you are not in the Edmonton area. Prices listed are in Canadian dollars and do not include the cost of shipping and handling.
Customers in Canada: Online payment methods are via interac e-transfer (in Canada), paypal or credit card. If you would like to pay by credit card, once you have entered your shipping details at the checkout, the next screen that follows will provide you with the option to use your credit card instead of paypal. Interac e-transfers are appreciated and if you choose this method of payment, please contact me and that can be arranged.
Shipping in Canada is $18 CDN (expedited parcel usually takes up to five business days depending on the location). This is an approximate estimate and depends on Canada Post. The shipping charge may be higher if the weight of the product(s) ordered is more than 600g or if your order is to be shipped to a location that incurs additional charges to the standard shipping rates (more remote etc.). You will be notified if this is applicable to your order when your purchase order has been received and you will need to pay the additional cost before your order is shipped.
Sanctuary of Wellness is not responsible for any import duties, taxes, or fees of any kind that may be charged once an order has been shipped. These expenses are the buyer's responsibility. Changes to an order can not be made once an order has been shipped.
Customers Outside Canada (United States or Other): The online checkout is set-up for shipping physical goods within Canada (and non-physical goods anywhere). Please inquire for more details to determine if shipping to your location is possible. In your email, please provide details of the item(s) you would like to purchase (item number(s), quantities etc.) and shipping address info. The shipping and handling cost can then be calculated and an invoice emailed to you.
Store Policy
All sales are final. All items shipped are carefully wrapped. If however, upon immediate receipt of your order, any damage during the delivery process is noticed to any of the purchased items, please contact Sanctuary of Wellness within three days. Your satisfaction with your purchase is important.
Methods of payment for online orders include: PayPal or credit credit. If you would like to pay by credit card, once you have entered your shipping details at the checkout, the next screen that follows will provide you with the option to use your credit card instead of paypal. Interac e-transfer is also possible, just contact me if you prefer this method. Prices listed in the Shop may be subject to change.
Important Additional Information
--As crystals, gemstones, and shungite are natural, some may appear to have "imperfections" or scratches/minor chips and stones of the same type may appear to be slightly different (color, size, inclusions or clear inside). This is all normal as each is unique and will have its own individual characteristic too which adds to the beauty of each crystal/gemstone.
--Cleansing and Care Of Crystal/Gemstone Jewelry
Special care should be taken for your crystal/gemstone jewelry.
--Cleanse your jewelry often or as needed. You can smudge them or use the sound from tingshas, a singing bowl or a drum to clear the vibrations of your jewelry. These are safe methods that are suitable for all types of crystals and gemstones.
--Do not wear in the shower or while swimming.
--Avoid wearing when doing strenuous exercise to prevent any accidental breakage.
--Caution should be taken with sleeping with your crystal/gemstone jewelry as well especially with softer types of gemstones that may scratch or break easily.
Also refer to the Crystal Cleansing and Jewelry Care page on this website for directions on how to cleanse your crystals/gemstones.
Shop items are available either for pick-up at my office or can be ordered directly online if you are not in the Edmonton area. Prices listed are in Canadian dollars and do not include the cost of shipping and handling.
Customers in Canada: Online payment methods are via interac e-transfer (in Canada), paypal or credit card. If you would like to pay by credit card, once you have entered your shipping details at the checkout, the next screen that follows will provide you with the option to use your credit card instead of paypal. Interac e-transfers are appreciated and if you choose this method of payment, please contact me and that can be arranged.
Shipping in Canada is $18 CDN (expedited parcel usually takes up to five business days depending on the location). This is an approximate estimate and depends on Canada Post. The shipping charge may be higher if the weight of the product(s) ordered is more than 600g or if your order is to be shipped to a location that incurs additional charges to the standard shipping rates (more remote etc.). You will be notified if this is applicable to your order when your purchase order has been received and you will need to pay the additional cost before your order is shipped.
Sanctuary of Wellness is not responsible for any import duties, taxes, or fees of any kind that may be charged once an order has been shipped. These expenses are the buyer's responsibility. Changes to an order can not be made once an order has been shipped.
Customers Outside Canada (United States or Other): The online checkout is set-up for shipping physical goods within Canada (and non-physical goods anywhere). Please inquire for more details to determine if shipping to your location is possible. In your email, please provide details of the item(s) you would like to purchase (item number(s), quantities etc.) and shipping address info. The shipping and handling cost can then be calculated and an invoice emailed to you.
Store Policy
All sales are final. All items shipped are carefully wrapped. If however, upon immediate receipt of your order, any damage during the delivery process is noticed to any of the purchased items, please contact Sanctuary of Wellness within three days. Your satisfaction with your purchase is important.
Methods of payment for online orders include: PayPal or credit credit. If you would like to pay by credit card, once you have entered your shipping details at the checkout, the next screen that follows will provide you with the option to use your credit card instead of paypal. Interac e-transfer is also possible, just contact me if you prefer this method. Prices listed in the Shop may be subject to change.
Important Additional Information
--As crystals, gemstones, and shungite are natural, some may appear to have "imperfections" or scratches/minor chips and stones of the same type may appear to be slightly different (color, size, inclusions or clear inside). This is all normal as each is unique and will have its own individual characteristic too which adds to the beauty of each crystal/gemstone.
--Cleansing and Care Of Crystal/Gemstone Jewelry
Special care should be taken for your crystal/gemstone jewelry.
--Cleanse your jewelry often or as needed. You can smudge them or use the sound from tingshas, a singing bowl or a drum to clear the vibrations of your jewelry. These are safe methods that are suitable for all types of crystals and gemstones.
--Do not wear in the shower or while swimming.
--Avoid wearing when doing strenuous exercise to prevent any accidental breakage.
--Caution should be taken with sleeping with your crystal/gemstone jewelry as well especially with softer types of gemstones that may scratch or break easily.
Also refer to the Crystal Cleansing and Jewelry Care page on this website for directions on how to cleanse your crystals/gemstones.
